I had been on AA flight 487 yesterday going from San Diego to Charlotte. I just need to praise a flight attendant that went past the day by day routines of her occupation. She was so well mannered & friendly and ready to share her activities and make me sense a lot more comfy.
American Airways,i am so upset !!! I'd this type of complicated time with my disabled baby!! You shed my stroller seat belt, i needed to wander every one of the way about the airport Keeping my four yrs aged daughter…and immediately after standing just one hour at the baggage claim they explained to me to call your shopper service ,guess what? They may’nt do nearly anything!! it proceeds? unbelievable!!!
I flew AA again from Boston via Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went properly and we arrived promptly. The pilot under no circumstances as soon as communicated Along with the travellers (the same old flight info most pilots do share the moment we're in the air, which include a welcome) plus the Flight Attendants never informed us what gate we were at whenever we landed. I had a short connection time (which was provided After i manufactured the reservations on the internet), which I was ready to make soon after traversing the entire Charlotte airport. Once i got for the gate I questioned the Ticket Agent when we can be expecting to land in Sarasota and was knowledgeable the crew had not nonetheless arrived. At NO time was an announcement produced once the crew had arrived or when to expect to depart.
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Don't just have been we not seated in Small business as instructed, we shortly uncovered which the movie program and WiFi was failing to operate and we would not manage to hear audio or motion pictures all through our 10 hour flight. I often look ahead to making the most of motion pictures on long flights.
I just finished emailing a difficulty to customer resolutions but unintentionally hit something and my concept disappeared; did you get it?
For those who took the time to rent skilled people today to operate for the airlines then Possibly you wouldn’t be from the monetary wherewithal that you choose to’re dealing with. Possibly you wouldn’t should constantly oversell your seats to ensure that travellers boycott your airline and use other more dependable and dependable businesses such as Southwest or United.
The thing is a closely related example of this with American Airlines. I not long ago took a visit they usually under no circumstances got me to my vacation spot.
I have used hrs to the cellular phone looking to untangle a oversight designed in earning reservations with American Airways online. Immediately after dealing with every one of the measures in reserving a flight for my household of 3 (Brian, Marcela & Lorenzo Hawk) and including my credit card no. to purchase The three flights, I did not get a affirmation, but a window on my computer screen Having said that “This web page cannot be exhibited”. I took that to signify that the transaction did not go through, so I began all over again with a special journey company.
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We boarded the airplane and there were two nice gentlemen attendants. They served one spherical of drinks very quickly and never arrived back close to and requested if we wanted anything else to drink.
I have been on the cell phone for 3 several hours trying to solve a concern the place my bag hop over to here was break up open up and my belongings missing.
March twenty five I flew from Austin to Ft Myers with a plane alter In Charlotte. When booking my flight I requested wheelchair help. Had to hunt one particular up in Austin. Was taken to gate 2hours beforehand but was confident there would be assistance for boarding. Gate was changed without having 1 at he desk could discover no assistance, and with excellent issue proceeded to new gate. Once more no guidance in boarding.
I've produced three tries to Get hold of customer service via emails relating to a modern international flight through which I'd issues with not merely the popular seats that I didn't get, but the Terrible buyer service wherein my sister And that i obtained. She was discriminated against for being to significant to become served food items as the tray couldn’t occur down so the flight attendant claimed he couldn’t feed her. While there have been open up seats, and we could have been greater accommodated, as an alternative we have been set near the windows and caught there with babies.